What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.
This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies when you use eScanX.
Types of Cookies We Use
1. Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and network management.
- Session cookies: Keep you logged in during your visit
- Security cookies: Protect against fraud and ensure secure connections
- Load balancing cookies: Distribute traffic efficiently
You cannot opt out of essential cookies as they are necessary for the service to work.
2. Functional Cookies
These cookies allow us to remember your preferences and provide enhanced features.
- Preference cookies: Remember your settings and choices
- Language cookies: Store your language preference
- Theme cookies: Remember your display preferences (dark/light mode)
3. Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information.
- Usage tracking: Which pages you visit and how long you stay
- Error tracking: Identify and fix technical issues
- Performance metrics: Page load times and performance data
Specific Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| escanx_access_token | Authentication session | 30 minutes | Essential |
| escanx_refresh_token | Renew your authentication session | 7 days | Essential |
| cookieConsent | Store your cookie consent choice | Until cleared | Essential |
| escanx-theme | Store theme (dark/light) | Until cleared | Functional |
| escanx-language | Store user settings | Until cleared | Functional |
| _grecaptcha (Google reCAPTCHA) | Security, bot, and fraud prevention | Until cleared | Essential |
| _ga, _ga_* (Google Analytics) | Anonymous usage analytics | 1 year | Analytics |
| __stripe_mid, __stripe_sid (Stripe) | Security, bot, and fraud prevention | 1 year | Essential |
Third-Party Cookies
We may use third-party services that set their own cookies. These include:
- Analytics services: For website usage tracking
- Payment processors: For secure payment processing
- CDN providers: For content delivery and performance
Your Cookie Choices
You have several options to manage cookies:
- Cookie Consent Banner: Accept or reject non-essential cookies when you first visit
- Browser Settings: Block or delete cookies through your browser settings
- Opt-out Links: Use third-party opt-out tools for analytics cookies
Important Note
Blocking or deleting essential cookies may affect the functionality of eScanX and prevent you from using certain features.
Contact Us
If you have questions about our use of cookies: